Should I dispute the charge with my bank?

Please talk to the organizer or us first. A dispute is slower than asking, and it cancels your tickets.

What happens when you dispute

Your bank takes the money back from the organizer while it reviews the case.
The disputed tickets stop working at the door, straight away.
The organizer can send the bank evidence, such as your order and whether you came in.
The bank decides. That usually takes weeks.

Problem	Do this
You don't recognize the charge	See What is this charge on my card statement?
You want a refund	Contact the organizer. Refunds are their decision.
The event was cancelled	You're refunded automatically. See The event was cancelled or moved.
Charged twice	See I was charged twice.
No reply from the organizer	Email support@daytona-lab.com. We'll contact them.

If your card was used without your permission, call your bank. That's fraud, and your bank is the right place to report it.