I can't find my confirmation email
Search your inbox for "You're in". That's the start of the subject line.
Check these
- Look in spam, junk and promotions tabs. Most missing emails are there.
- Make sure you're checking the email you typed at checkout. The tickets go only there.
- Give it a few minutes. Tickets are sent once your payment is confirmed.
- If you were signed in to our app when you bought, your tickets are in Tickets already.
- If you have the ticket link from anywhere, like an open browser tab, it still works.
Get it sent again
Ask the organizer to resend your tickets. They can send the same email again to the address on the order.
If the organizer doesn't reply, email support@daytona-lab.com with:
- the event name and date,
- the email you bought with,
- your order number, if you have it.